How can we help today?
Covid-19 health & safety measures
Covid-19 health & safety measures
- What health and safety measures are in place to protect customers and professionals in light of the Coronavirus (Covid-19)?
- blow LTD Hygiene Protocol - what should I expect to happen during my blow LTD service?
- I am feeling unwell and showing symptoms of the Coronavirus (covid-19), can I cancel my appointment?
About blow LTD
Our story
The blow LTD at-home service
- How does the blow LTD beauty on-demand service work?
- What areas and locations do you service?
- How much does it cost to book with blow LTD?
- What are your first and last booking times?
- Who are blow LTD's beauty professionals?
- You've launched in new areas of Surrey and Kent, which towns and cities are you operating in?
About our beauty services
Clean beauty
Cut & colour
- Can I go from dark to blonde hair at home in one appointment?
- What should I expect during my blow LTD at-home hair colour service?
- Does my blow LTD hair colour service include a consultation & when and how will this happen?
- What brands will my beauty professional use for my blow LTD hair colour service?
- Do you offer an ammonia free hair colour service?
- What is a patch test and will I be required to complete one before my blow LTD hair colour service?
- See all 16 articles
Blow dry
- How should I prepare my hair for an Updo service?
- Which blow dry service is right for me?
- Should my hair be wet prior to my blow dry appointment?
- What is a Brazilian Keratin Treatment?
- Do I need to wash my hair before my beauty professional arrives?
- How should I prepare for my hair appointment?
- See all 10 articles
Makeup
- Which makeup look is best for me?
- I have a photo of the makeup look I'm after, can I show this to my beauty professional?
- What makeup products will my beauty professional use?
- I have sensitive skin, are your makeup services suitable for me?
- How should I prepare for my makeup appointment?
- What should I expect to happen in my makeup service?
- See all 8 articles
Nails
- Should I book an OPI Classic or OPI Gel nail service?
- I need gel removal - how will my professional remove my gel polish?
- How should I prepare for my nail appointment?
- How often should I book a nail service?
- Which nail colours will my professional bring to my appointment?
- Does my OPI pedicure include a foot scrub and hard skin removal?
- See all 9 articles
Brows
Lashes
- What's the difference between LVL and lash extensions?
- What is the difference between LVL and a traditional lash perm?
- What’s the difference between Classic Lash Extensions and Russian Volume?
- What are Express Lash Extensions?
- How should I prepare for my lash appointment?
- What should I expect to happen in my lash extension service?
- See all 16 articles
Waxing
Spray tan
Massage
Facials & Peels
- Which Million Dollar Facial is right for me?
- What is Million Dollar Microneedling?
- What is Million Dollar Dermaplaning?
- How should I prepare for my Million Dollar Facial?
- What are the aftercare steps I need to take following my Million Dollar Facial?
- What are the aftercare steps I need to take following my Million Dollar Peel?
- See all 21 articles
Contraindications
- What are the services I cannot have if I am pregnant?
- What is a contraindication?
- Are there any pre-existing medical conditions that mean I can't have a hair service?
- Are there any pre-existing medical conditions that mean I can't have a makeup service?
- Are there any pre-existing medical conditions that mean I can't have a nail service?
- Are there any pre-existing medical conditions that mean I can't have a lash service?
- See all 10 articles
Making & managing a booking
Cancelling and amending bookings
I want to make a booking
What to expect
Before your appointment
- How do I prepare for my appointment?
- When do I need to be ready to answer the door?
- How will I know who my stylist is and who to expect at the door?
- How do I contact my beauty professional?
- What happens if my stylist is running late to my booking?
- What happens if I'm running late to a booking?
- See all 7 articles
During your appointment
Technical support
Account & payment
My account
Payment
- What is pre authorisation?
- My booking hasn’t been confirmed but I can see the transaction on my card?
- How does blow LTD process payments for bookings?
- Which payment methods do you offer?
- How do I add a card to my account?
- Can I add my Debit or Credit Card to more than one account?
- See all 8 articles
Promotions, credits & gift cards
Promotional codes
Referral codes
Account credit
Weddings, groups & corporate
Corporate
Groups
Weddings
- Does blow LTD do wedding bookings?
- What’s the difference between blow LTD wedding services and the blow LTD on-demand service?
- What areas do you cover for weddings?
- Are your wedding professionals vetted?
- What should I expect from my wedding trial and why is it important?
- When should I book my trial?
- See all 17 articles
Web orders
Web orders
Customer service
Beauty professionals
Promoted articles
Find answers to our most common questions
If you're pregnant and looking to book a massag...
Please contact our Customer Delight team via th...