How long do refunds take to process?

All refunds are processed instantly but may take 3-5 days to show on your bank statement depending on your bank provider. We would recommend contacting your Bank directly if your refund has taken over 10 days to process as they can confirm their delay. 

If your refund has taken longer than this to process, please contact our Customer Delight team using the Support button on the bottom righthand side who can look into this further for you.

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